FAQ

Setup Read Receipt For a All Outgoing Emails In Outlook (Desktop)
A read receipt is a receipt generated when your email has been opened by the recipient. For as long as your email remains unread or unopened in their inbox,...
Mon, Aug 31, 2020 at 2:08 PM
Scan PC with Microsoft Defender Antivirus on Windows 10
Microsoft Windows 10 has a preloaded antivirus software named Microsoft Defender. It scans for malware in the background, but you can also perform a full-sy...
Mon, Aug 31, 2020 at 2:29 PM
Microsoft Teams: Change Your Background for Video Meetings
Working from home poses a challenge when the background of your workspace doesn't reflect the professional image you're trying to project. Microsoft...
Mon, Aug 31, 2020 at 2:56 PM
Microsoft Teams: Record Teams Meetings
Oftentimes, when in a meeting, you may want to revisit the video call later for reference. For those instances, Teams offers you the ability to record meeti...
Mon, Aug 31, 2020 at 3:07 PM
Outlook: Set an Out of Office Message
For those whose work involves interacting with clients or teammates from different time zones, it is not always possible to be available to respond to messa...
Mon, Aug 31, 2020 at 5:57 PM
The time on my Outlook is incorrect. How do I fix that?
An example of the "time being incorrect" is when you receive or send a message and the timestamp on messages show the wrong time. This is due to y...
Thu, Mar 3, 2022 at 10:26 AM
How to find your computer name
Please see the below link for step by step instructions to locate the computer name.  Do you need help locating your computer name? (microsoft.com) 
Tue, Mar 29, 2022 at 5:06 PM
How to find your computer's IP?
Please see step by step instructions on how to locate your computer IP.  How to Find Your IP Address on a Windows 10 PC (howtogeek.com) 
Wed, Apr 20, 2022 at 3:41 PM
Wrong Email in Outlook App
If the wrong address is coming up when user try to access email via Outlook App, follow the steps below. Control Panel -> Mail -> Show Profiles ->...
Thu, Apr 21, 2022 at 8:12 AM